Meeting your product objectives can be tough. But leveraging API observability to understand your product adoption, engagement and retention rates can help. That’s why the team recently caught up with Derric Gilling, CEO of leading API analytics and monetisation platform, Moesif.

In this blog, we’ll look at:

• The crucial role of customer value metrics.
• Adoption metrics and how to get the best from them.
• How effectively your API meets customer needs.
• Tips for fostering transparency and reducing support burdens with the right tooling.

The Moesif team spend their days working with API-first businesses, focusing on product-led growth, driving developer adoption and different usage-based pricing models for APIs.

Of late, those conversations have revealed a trend of software-as-a-service (SaaS) giving way to APIs. Tasks previously done manually and through user interfaces can now be achieved through automation, with a lot of the value being delivered through APIs. So, how do you measure that value through your APIs?